FAQ

Can I purchase these items online?

We're excited you're browsing our digital catalog. While it's a great way to explore our selection, all purchases are made at our Wayfair Outlet in Greensboro, NC. Please call us to check item availability. Our friendly associates are ready to assist you in finding your online picks in-store—our team is always ready to help!

 

Do you have a delivery service?

We do! We have partnered with Bring it Now at all of our locations. It is a mobile app that instantly helps move, haul and deliver your items locally with their pro drivers. You can download the app on your phone to schedule same day delivery.

 

Do you have this item in another color?

Hey neighbor! We’re thrilled to have you here. Just a quick note: all items on our sales floor are available as-is. If you want a different color, our team can guide you to options online at wayfair.com. Remember, in-store prices are exclusive.

 

Are these items customer returns?

Our inventory does include some returns from online purchases. Explore open box, overstock, and discontinued furniture and décor, from modern to traditional and everything in between. We factor in the quality and condition of our items into their sale price at our outlet locations.

 

Can I return my purchase if I change my mind?

All sales are final. The outlet does not accept returns from items purchased at the store or on wayfair.com at this time. The product quality has been reflected in the price. The only exceptions are appliances (lighting fixtures, stove ranges, etc), which we allow customers 48hrs to return if they are not in working condition.

 

I saw this item online. Where can I find this?

Our friendly associates can assist with locating items found on our website wayfairoutletgreensboro.com. We’re here to make your shopping easy.

 

The quality of the item here does not match what I saw online. Can you offer me a discount?

We’re sorry your purchase didn’t meet your expectations. While variations can occur due to lighting and screen settings, our descriptions mention potential differences, which are reflected in our pricing for the best value. Although we don’t usually offer discounts for such variations, we’d love to help you find a better match or address any concerns.

 

What are the dimensions of this item?

Please message us with the item in question and what dimensions you would like to have. A store associate will get that information and contact you as soon as possible.

 

Can you hold an item for me?

All items must be taken at the time of purchase. If you have scheduled delivery with our independent carrier, pick-up date should not exceed seven (7) days from date of purchase. No Exceptions.